Refund policy
Last updated: September 3, 2026
We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of delivery.
Items must be unworn, unused, and in their original condition. Sale items, custom orders, personalized items, and gift cards are not eligible for return.
To start a return, please contact us at info@westernfreedomco.com with your order number and reason for the return. Once your return is approved, we'll provide instructions for sending it back.
Customers are responsible for return shipping costs. Original shipping charges are non-refundable.
Once we receive and inspect your return, we'll issue a refund to your original payment method. Please allow 5–10 business days for the refund to appear on your account.
If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and we'll make it right.
Questions? Contact us!
